Amazon will cancel your account if you keep doing this one thing

Amazon bans customers

In many cases, the customers were eventually able to restore their accounts, but that's a surprisingly extreme measure for a company known for its great customer service to take. Even Amazon's return policy doesn't have any clause stating that how many numbers/ percentage of returns will get you banned.

"There are rare occasions where someone abuses our service over an extended period of time". Terminated accounts are the ones that "cause headaches for Amazon", a former Amazon employee told the Journal. "We never take these decisions lightly, but with over 300 million customers around the world, we take action when appropriate".

Dozens of people have taken to Twitter and Facebook to complain about Amazon closing their accounts without warning or an explanation, according to the Journal.

Some Amazon customers shared stories about their accounts getting shut down with no warning after they allegedly returned too many items, according to a report from the Wall Street Journal - sparking concern from other users who are anxious their accounts would also get shuttered.

It's all to fight return fraud, which the National Retail Federation says cost retailers more than $17 billion dollars a year ago. Imagine suddenly being shut off from all Amazon services just because you returned a pair of headphones.

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Included was 550 total purchases where only 43 were returned - which is less than 10percent.

"While we expect the occasional problem with an order, we can not continue to accept returns at this rate", a 2015 email to an Amazon customer read.

Managers from the company claim that accounts are terminated for requesting too many refunds, sending back the wrong items or receiving compensation for reviews, among other things. Many other retailers will also ban customers deemed abusive.

A computer algorithm flags questionable activity, and then accounts are reviewed by a human, the insiders said.

However, many have noticed that Amazon won't inform you if they close your account, which has left many people up in the air about why their accounts were cancelled.

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