Starbucks apologizes for arrest of 2 black men

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'I hope to meet personally with the two men who were arrested to offer a face-to-face apology, ' Johnson said Saturday.

"This is ridiculous", said one white man to a police officer in the video. The two unidentified men are taken out in handcuffs soon after.

DePino protested outside the Starbucks on Saturday afternoon, posting a photo of her standing with a sign that read, "Be black in this Starbucks = Get arrested".

"Plenty of other local places to go", she said.

"A white man in America can be convicted of obstructing justice and get a Presidential pardon", the Salem Democrat wrote on Twitter.

Philadelphia Mayor Jim Kenney said he was "heartbroken" to learn of the incident which he said appears 'to exemplify what racial discrimination looks like in 2018.'. When the friend the pair were waiting on come in, he too asked to which the officers responded by saying "trespassing".

"Regretfully", Mr Johnson continued, "our practices and training led to a bad outcome - the basis for the call to the Philadelphia police department was wrong". But he never says what the situation is, except that the men repeatedly refused to leave, a perfectly reasonable response when there was no legitimate reason that they should.

Footage of the incident shows Philadelphia police officers arresting the two men while another man asks why such action is being taken.

Video of the arrest, which took place on Thursday at the Starbucks at 18th and Spruce streets in Center City, was posted to Twitter.

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There are so many things the "disturbance" caused by the black men brings to the fore.

"Starbucks has issued an apology, but that is not enough", he said in a statement.

Starbucks has apologized for how the customers were treated, expressing disappointment that the incident led to an arrest. The men were arrested and later released. "We have immediately begun a thorough investigation of our practices".

Johnson added his apology, saying the company would review its policies and "further train our partners to better know when police assistance is warranted".

Both men were released after Starbucks chose not to press charges. The officers were not wearing cameras, he said.

Ross recorded a statement on Facebook Live in which he explains that Starbucks employees called 911 to report a trespassing complaint. The men, he said, sat down at the store and then attempted to use the restroom when they were denied by an employee and asked to leave. In 2015, its "Race Together" initiative for baristas to discuss racial issues floundered after the company found the public wanted fast coffee - not deep conversations about police killings of unarmed black men. "We don't care", according to Ross's retelling of the police officers' account.

They were asked to leave but refused to do so. "Tell me, what did they do?".

Ross said Saturday his officers "did absolutely nothing wrong".

They also addressed the matter on their website.

"The video speaks for itself", Wimmer said in a statement, calling the arrest "reprehensible".

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